Delivery

Our deliveries are made by Royal Mail Monday - Friday 9.00am to 6.00pm and on Saturdays before 12 noon.

Standard delivery is via First Class Royal Mail. Your order will be shipped to you as soon as possible, subject to payment card authorisation and stock availability.

If the automated shipping confirmation email is sent to you before 4.00pm Monday to Friday, your order will be collected by Royal Mail that day. Orders with shipping confirmation emails sent after these times will be collected by Royal Mail the following day.

If your entire order is sent to you in two separate parcels you will only be charged one delivery charge.
We cannot guarantee delivery within our usual timescales to a small number of areas. Please allow up to seven working days for deliveries to the Scottish Highlands and Islands, Northern Ireland, Isle of Man and Isles of Scilly.

All deliveries will be made according to the carrier's standard procedures; therefore we cannot guarantee a particular delivery date or time. Standard delivery does not require a signature but our “Recorded” delivery will require one upon receipt of the goods. Packages that will not fit through the letter box may be taken back to the postal depot for collection.

Royal Mail will issue a P739 ('While you were out' card) and return the item to the delivery office. You can then arrange for redelivery, or collect the package in person.